FAQ
About the Artwork
What types of artwork do you create?
I specialize in personalized pet portraits. Each piece is crafted with care to celebrate the beauty of pet’s personality and nature.
Personalized Pet Portraits
How do I order a custom pet portrait?
Simply visit the shop and choose your preferred size! After placing your order, an intake form will be sent to your email to provide details about your pet and upload photos. Feel free to include any special requests—we’ll take care of the rest!
How long does it take to complete a custom portrait?
Custom portraits usually take 7–14 days, depending on the complexity and current demand. We’ll keep you updated every step of the way.
Can I request changes to my custom portrait?
Please share all special requests when filling out the intake form. Once work begins, we will keep you updated with progress pics so you can enjoy your pet come to life! We want our customers to be completely satisfied with their purchase so light changes can be made along the way. Each portrait is sent for final review so you have an opportunity to address any tweaks before we ship!
Do you offer refunds or returns?
Due to the custom nature of pet portraits, we cannot offer refunds or accept returns. However, if you’re unhappy with your piece, please contact us to discuss your concerns—we want you to love your artwork!
Prints & Originals
What print options are available?
All prints are Giclée reproductions. Our studio uses a professional Canon printer using a wide range of archival pigment inks and printed on 100% cotton museum-quality Hahnemühle fine art paper. These prints are often mistaken for originals.
Can I request a larger print size?
Some prints can be made larger, depending on the quality and detail of the original artwork. For inquiries, email us, and we’ll work with you to find the best solution for your space!
Do you offer framing or matting?
Enjoy 20% off framing for all T Ann Marie Art portraits and prints at The Northville Gallery! Discover their exceptional custom framing services and get the perfect finishing touch for your artwork. Visit Northville Gallery’s website for more details and contact information.
How should I care for my prints?
Always handle prints with care. Avoid using tape on the front, as it may pull pigment from the paper. Framing your prints helps protect them from wear and dust.
Shipping & Pick-Up
Do you ship internationally?
Yes, I ship worldwide! Shipping to the lower 48 United States is free, and international shipping costs are calculated at checkout.
How are the prints and originals packaged?
Prints are shipped flat in acid-free sleeves and secured between sturdy cardboard to prevent damage. Originals are matted and carefully packaged with acid-free materials for added stability.
Can I pick up my artwork?
Absolutely! Local pick-up is available in Northville, Michigan. Witnessing my client’s reactions to their work is my favorite part! Choose the "Local Pick-Up" option at checkout, and I will notify you when your artwork is ready.
Return/Exchange Policy
Every order is handled with care and as much clarity and transparency as possible. My goal is for you to be completely thrilled with your purchase!
Can I return the artwork I purchased?
All sales of original artwork are final. If you wish to return a reproduction print or merchandise, a restocking fee amounting to 20% of the print cost will be applied.
How long do I have to return or exchange a print or merch?
Please open and check your order immediately upon receiving it. We accept returns and exchanges within 7 days of receipt. If you do not reach out within 7 days, we will be unable to make a return, so please be prompt! Please note the above restocking fee.
What packaging do I use to send the print back?
We ask that you return your print in the original packaging. If you do not have the original packaging, please provide packaging, as well as postage. We will not provide you a refund for any order that is damaged in transit back to the studio due to poor packaging. We are unable to restock and sell damaged prints/merch, so please make sure you package your order with care!
Ownership & Usage Rights
Who owns the rights to the artwork?
All artwork, images, and graphics are the sole property of T Ann Marie Art and may not be used by any third party without written permission. Copying or reproducing artwork created by T Ann Marie Art (as seen on tannmarieart.com or elsewhere) is strictly prohibited without written permission from the artist. T Ann Marie Art retains all rights to all artwork until it has been purchased by a private or public collector at which time the collector receives the right to display the artwork in their home or business. T Ann Marie Art retains all rights to the image of all artwork including the rights to the image of sold & commissioned original paintings.
Any image of the interior which includes the artwork in a third party publication (such as social media, magazine, or book) must come with attribution (artwork title and artists name). All other uses must be agreed to in advance in writing.
Contact Information
How can I contact you?
Have questions or special requests? Feel free to use the contact form or email me directly. I am happy to help!
About the Artist
Who are your inspirations?
I have many! My 3 children inspire me every day. They are truly the driving force behind my work. To name a few artists that have been my guides every step of the way are Jane Davies, Silvia Pelissero best known as Agnes Cecile, Jennifer Gennari, Ksenia Kondyleva, Evgenia Dvornikova, Alvaro Escobar-Fuentes, Harriet Lowther, Charlotte Judd alias Aritzblue, and Hieu Nguyen, to name a few. I view them as masters of their craft, effortless and accurate, inspiring others whilst developing their own skills, their style and storytelling.
Yung Pueblo, Brene Brown, Michael Singer, and Michael David Mayo to name a few, powerful authors and influencers inspire me to be my most authentic self. To let go of self-comparison, self-doubt and given me the strength and permission to unapologetically create.